Responsible Gaming
Gaming Should Be Entertainment
At Spin Casino NZ, we believe online gaming should be an enjoyable form of entertainment. It is never a way to earn money or solve financial problems. Please only gamble with money you can afford to lose, and always set limits on how much time and money you spend.
Age Verification
You must be at least 18 years old (or the legal gambling age in your jurisdiction in New Zealand) to use Spin Casino NZ. We take age verification seriously and may request proof of identity during registration. If you are under the legal age, please do not attempt to create an account.
Warning Signs of Problem Gambling
If you recognise any of the following signs in your own behaviour, it may indicate a problem with gambling:
- Chasing losses by gambling more to try to recover money you've lost
- Hiding your gambling activities from friends, family, or partners
- Spending more time or money on gambling than you originally planned
- Gambling to escape stress, anxiety, or other emotional problems
- Feeling anxious, irritable, or restless when you try to reduce gambling
- Borrowing money or using credit to fund gambling
- Neglecting work, studies, or personal relationships due to gambling
- Experiencing financial difficulties because of gambling
- Lying to others about how much you gamble
- Feeling unable to stop or control your gambling behaviour
Self-Help Tools Available
Spin Casino NZ provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount of money you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Cap the total amount of money you are willing to lose during a gaming session
- Reality Checks: Receive regular reminders about how long you have been playing and how much you have spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break from gaming
- Account Closure: Permanently close your account if you decide gaming is no longer right for you
To access these tools, contact our customer support team or log into your account settings.
Support Organisations
If you are struggling with problem gambling, professional help is available. The following organisations offer free, confidential support:
New Zealand
- Problem Gambling Foundation: Free counselling and support services for people affected by gambling harm. Visit www.pgf.nz or call 0800 654 654
- Gamblers Anonymous: Peer support meetings across New Zealand. Visit www.gamblersanonymous.org.nz
International Support
- GamCare (United Kingdom): www.gamcare.org.uk
- GamStop (United Kingdom): www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (United States): www.ncpgambling.org
Need Help?
If you believe you have a problem with gambling, please reach out for support immediately. There is no shame in asking for help—trained counsellors are ready to listen and provide confidential assistance. Contact one of the organisations listed above or speak to someone you trust.
Your wellbeing is important to us. We are committed to providing a safe gaming environment at blackfish.co.nz and Spin Casino NZ.